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FAQ

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FAQ

Having questions is natural, especially when dealing with a system as complex and potentially dangerous as an automatic garage door. Take a look at our FAQs below to find the answers you're looking for.

How can I test the opener's safety sensors?

When conducting this test, your goal is to see whether or not the photo eyes are in alignment with each other. To do this, you need to wave an object in front of them while the door is trying to close. If the opener doesn't reverse the door's movement, then the sensors have failed the test and will need to be checked, realigned or replaced.

Which type of garage door material is best for me?

It really depends on what you need. If you want to have a durable garage door, then a steel door might be suitable for you. However, if you prefer to have a sleek design with a complementary paintwork that will give your home a great look, then a wooden garage door is what you need. This material will require more maintenance, but for some people, the added curb appeal and natural insulation qualities are worth it. If you're looking for a cheap substitute, an aluminum door will do the trick. It won't be very durable, though, but it won't require any maintenance.

How do I disengage the electric opener during a power outage?

If you want to use your door manually, you need to pull the emergency release cord. First, you need to make sure the door is closed, as otherwise, it could drop suddenly. The opener should have a (usually) red cord dangling from it, and pulling that cord will disconnect it from the door. If you're not sure where it is or how to do it, consult your owner's manual.

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Dec 21, 2024
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